Refund & Shipping Policy

This policy outlines shipping procedures and refund eligibility for purchases made through Dental4Less.

Shipping Policy

Processing Times
● Orders are typically processed promptly after payment confirmation.
● Processing times may vary based on product availability and order volume.

Shipping Locations
● Dental4Less ships within Canada.
● Shipping rates and delivery estimates are calculated during checkout.

Delivery Timelines
● Estimated delivery times are provided by the carrier and are not guaranteed.
● Delays caused by couriers, weather, or external factors are outside our control.

Address Accuracy
● Customers are responsible for ensuring shipping details are accurate.
● Additional charges may apply for reshipment due to incorrect addresses.

Order Tracking
● Tracking details are provided once your order has shipped

Refund & Return Policy

Eligibility
Due to infection control and regulatory standards for clinical supplies:
● Opened, used, or sterilized items are generally not eligible for return.
● Return requests must be submitted within a reasonable timeframe after receipt.
● Products must be unused and in original packaging unless defective.

Approval Process
● Contact us before returning any item.
● Unauthorized returns may not be accepted.
● Approved returns may be subject to restocking fees.

Refunds
● Refunds are processed after inspection and approval of returned goods.
● Original shipping fees are typically non-refundable unless due to our error.
● Refund timelines depend on payment provider processing.

Damaged or Incorrect Items
If you receive a damaged or incorrect product:
1. Contact us promptly
2. Provide order details and photos where possible
3. We will work to resolve the issue quickly

Contact
For shipping or refund inquiries, please reach out at info@dental4less.ca